Quick assist login5/9/2023 They take time to listen, understand our unique challenges, and work with us to develop a strategy that meets the needs of our company and accountholders. The Microsoft support agent will give you a security code-enter it when prompted. Jack Henry understands our mindset that past industry practices are no longer sustainable, as is evidenced in Jack Henry’s recently announced technology modernization strategy. Here’s what to do if you’re working with a Microsoft support agent and they tell you to open the Quick Assist app: Although I dont get second screen support. The app connects your computer with the Microsoft support agent’s computer using a remote connection. At least on my network I can use RealVNC and login directly on my Mac. Use the Quick Assist web app to get help with your computer directly from Microsoft support agents. Quick Assist web appįor: Windows 8.1, supported Windows Server versions, supported macOS versions Option 3: Select the Search bar or Search icon, enter quick assist, then select Quick Assist in the list of results.Īfter Quick Assist opens, enter the code provided to you by Microsoft. In Windows 10: Select Start > Windows Accessories > Quick Assist. Do one of the following: If you’re using Easy Connect for the first time, select Use Easy Connect. In Windows 11: Select Start > All apps > Quick Assist. Go to the search box and enter remote assistance, then select Invite someone to connect to your PC and help you, or offer to help someone else. Option 1: Press Ctrl + Windows logo key + Q at the same time. To open Quick Assist on your Windows 10/11 PC, do one of the following: Important: You might need to update Quick Assist to continue using it.
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